Modern, Compassionate Urgent Veterinary Care
Sunday: 3-9 pm • Monday: 1-9 pm • Tuesday: 1-9 pm • Thursday: 2-6:30 pm
Conveniently Located in Neenah, WI
Accepting New Patients
Same Day Appointments Available
Conveniently Located in Neenah, WI
Accepting New Patients
Same Day Appointments Available
Convenient, Compassionate Urgent Vet Care in Neenah, WI
At Great Lakes Veterinary Clinic, we understand how important your pets are to you, and we know that sometimes emergencies or unexpected health concerns arise when you least expect them. In response to the growing need for after-hours veterinary care, we are proud to offer Urgent Care Services to provide you and your furry friends with the support you need during those critical moments.
Dr. Jenny Knorr and her urgent care team are here to help you navigate through your pet’s health challenges with compassion and expertise. Whether it's a sudden illness, a minor injury, or any condition requiring prompt attention, we are committed to ensuring your pet receives the care they deserve in a timely and professional manner.
We know how stressful it can be when your pet needs immediate care, and we want to be your trusted resource during these times of need. Please take a moment to review the details below to learn how our Urgent Care Services can help both you and your beloved companion. We’re here for you every step of the way.
Thank you for trusting Great Lakes Veterinary Clinic Urgent Care Service. Your pet’s well-being is our priority, and we are honored to be a part of your journey in keeping them happy and healthy.
Sincerely,
Dr. Jenny Knorr and the Great Lakes Urgent Care Team
When Your Pet Needs Urgent Veterinary Attention
Urgent care is for non-life-threatening conditions that require prompt attention but are not immediately critical. These situations should be addressed within 12–24 hours to avoid worsening or discomfort. At our clinic, we provide urgent care services to ensure your pet receives the appropriate care when needed. Understanding when to choose urgent care or emergency care can help you make the best decision for your pet’s health.
My Pet's Symptoms:
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Check ears or eyes
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Minor injuries, small wounds, abrasions, lacerations
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Bite or scratch wounds
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Abscess or localized infections
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Limping or other soft tissue
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Decreased appetite, lethargy, mild dehydration
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Coughing or sneezing
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Skin concerns (e.g., mild rashes, hot spots, or insect bites)
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Vomiting and Diarrhea
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UTI (urinating normally)
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Mild pain or discomfort
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Itching or scratching (due to allergies or minor skin irritation)
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Mild trauma or single injury (e.g., small cuts, bruises, or sprains)
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Toe nail injury (e.g., torn or broken nail, bleeding)
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Anal gland infections/straining to defecate (mild discomfort, occasional leakage)
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Single seizure (first-time or isolated, not recurring)
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Allergic reactions (e.g., mild swelling or hives, but no trouble breathing)
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Observed ingestion of a foreign object (if it’s small, non-sharp, and your pet seems unaffected)
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Chronic illness with a change in patient status (e.g., a noticeable worsening of symptoms or concerns with current medication effectiveness)
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Chronic weight loss (gradual and unexplained weight loss, but no signs of severe distress)
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End of life care/Euthanasia
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Itching or scratching (due to allergies or minor skin irritation)
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Mild trauma or single injury (e.g., small cuts, bruises, or sprains)
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Toe nail injury (e.g., torn or broken nail, bleeding)
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Anal gland infections/straining to defecate (mild discomfort, occasional leakage)
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Single seizure (first-time or isolated, not recurring)
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Allergic reactions (e.g., mild swelling or hives, but no trouble breathing)
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Observed ingestion of a foreign object (if it’s small, non-sharp, and your pet seems unaffected)
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Chronic illness with a change in patient status (e.g., a noticeable worsening of symptoms or concerns with current medication effectiveness)
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Chronic weight loss (gradual and unexplained weight loss, but no signs of severe distress)
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End of life care/Euthanasia
If you’re not sure whether your pet’s symptoms require urgent care, call us at (920) 727-1570. Our team will help you determine the best next steps.
Emergency Room Care
Emergency care should be sought for serious or life-threatening conditions that require immediate, intensive medical intervention. These issues can worsen very quickly, and rapid medical attention is crucial.
My Pet's Symptoms:
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Severe trauma
(e.g., hit by a car, major falls, deep puncture wounds)
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Severe allergic reactions
(e.g., facial or throat swelling, difficulty breathing)
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Severe or uncontrolled bleeding
(e.g., deep cuts, lacerations, or hemorrhaging)
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Seizures
(multiple seizures, prolonged seizure, or loss of consciousness)
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Breathing difficulties
(labored, rapid, or obstructed breathing)
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Toxic ingestion
(e.g., poisoning from chemicals, plants, etc.)
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Bloating or distension
(signs of gastric dilatation-volvulus, or GDV, in dogs)
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Heatstroke
(excessive panting, drooling, collapse, or weakness)
Key Differences at a Glance:
| Condition Type | Urgent Care | Emergency Care |
|---|---|---|
| Skin issues | Yes (minor rashes, hot spots, or mild irritation) | No |
| Allergic reaction | Mild (swelling, hives) | Severe (difficulty breathing, facial/throat swelling) |
| Seizure (single, isolated) | Yes (if not recurring) | No (if ongoing or prolonged) |
| Ingested foreign object | Small, non-sharp, and no immediate symptoms | Sharp, large, or if symptoms appear (vomiting, pain) |
| Mild trauma or injury | Yes (small cuts, bruises, or sprains) | No |
| Toe nail injury | Yes (torn or broken nail, bleeding) | No |
| Itching or scratching | Yes (mild, possibly due to allergies) | No |
| Chronic illness with status change | Yes (worsening symptoms, concerns with medication) | No (if condition worsens rapidly, or pet is unstable) |
| Chronic weight loss | Yes (gradual, unexplained weight loss) | No (if severe and sudden, with lethargy or other symptoms) |
| Severe trauma | No | Yes (major injury, fractures, life-threatening trauma) |
| Breathing difficulty | Yes | Yes (labored or obstructed breathing) |
| Uncontrolled bleeding | No | Yes (active or severe bleeding) |
Veterinary Urgent Care vs. Emergency Care
Urgent Care:
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Purpose:
For non-life-threatening conditions that require immediate attention (e.g., mild injuries, vomiting, minor lacerations).
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Availability
Usually open during extended hours (evenings, weekends).
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Treatment:
Stabilizes and treats less severe issues that can't wait for a regular vet visit.
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Referral:
May refer to emergency care if condition worsens or is more severe than anticipated.
Emergency Care:
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Purpose:
For life-threatening or critical conditions (e.g., severe trauma, poisoning, breathing difficulty).
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Availability
Typically open 24/7.
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Treatment:
Provides immediate, intensive care for critical cases.
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Cost:
Usually more expensive due to the high level of care and emergency resources available.
In summary, urgent care handles non-critical, but urgent issues, while emergency care is for serious, life-threatening emergencies. If you’re not sure whether your pet’s symptoms require urgent care, call us at (920) 727-1570. Our team will help you determine the best next steps.
Additional Notes:
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Diagnostics:
Urgent Care may perform radiographs, lab work, cytology, and wound management for stable cases.
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Anesthesia/Surgery:
No major surgeries or dental procedures will be performed under Urgent Care hours.
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Transfers:
Unstable or critical patients will be stabilized when possible and transferred to a 24-hour facility.
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Client Communication:
Clients should be advised that Urgent Care does not replace an Emergency Hospital for severe or life-threatening conditions.
Timely, Compassionate Care When Your Pet Needs It
Whether your pet has a sudden limp, an upset stomach, or an unexpected change in behavior, you can count on Great Lakes Veterinary Clinic to be there when they need care most. We offer flexible scheduling, compassionate urgent care, and a team dedicated to treating your pet like family.
Don’t wait and hope your pet feels better—call us at (920) 727-1570 or stop by today. We’re here to help!